We Bare Bears Match3 Repairs

Troubleshooting

• My game crashed or froze
• Why does the game download data every time I open it?
• I used a booster item or coins and the game crashed. Can I recover them?
• I passed a level, but the game crashed. Can you modify it for me?
• I can't confirm my date of birth
• I entered a wrong date of birth. What can I do?

See all 9 articles

In-app Purchases & Billing

• What payments are accepted?
• I found a purchase I don't recall making
• I didn't get my items after purchase. What can I do?
• Can I get a refund?

Game Progress

• How can I start a new game?
• Can I play the game on multiple devices?
• I connected to Google Play, but why my progress was not saved?
• What does Google Play do?
• Can I connect to a different Facebook or Google account?
• What is a Stove account?

See all 11 articles

Levels & Gameplay

• How do unlimited items work?
• The levels are too difficult
• Can I play previously completed levels?
• How do I remove the pigeons?
• How do I remove cheese puffs?
• How do I remove the cupcakes?

See all 16 articles

Lives

• Where was my life reward from an event?
• How do I request lives from friends?
• How can I get more lives?
• How do I send lives to friends?
• Lives recharge time

In-game Friends

• Why are my Facebook friends missing?

Teams

• What is a Team?
• Why join a team?
• Who can create a team?
• Can I change the team name after it’s been created?
• How come I did not receive lives from the team?

Seasons & Maps

• What are stories and events maps?
• Can I complete past event maps?

Events

• How come I didn’t receive rewards from the event?

Advertisements

• How come there aren't any ads to view?
• How do I report inappropriate ads?

Network & Performance

• How do I reinstall the game?
• Can I play the game offline, without internet connection?
• Why do I get the E_ERROR_403 Forbidden error?

Game Preferences

• How come there's no sound in the game?
• I turned off my notifications but they still appear
• Can I change the language of my game?
• Can I change my name in the game?
• Can I change my profile picture?

Parental Guide

• Why do you need to validate our age?
• How do I prevent accidental purchases?
• My child made an accidental purchase.
• Age limit

Abuse & Fair Play

• What is cheating?

Policies & Terms

• What happens to my data after I delete my account?

Contact Support

• What is the Player Tag?
• Contact support from within the game
• Contacting support by email