If you entered your date of birth but could not confirm it because of the grayed out button, it is possible that you entered the incorrect date format. The correct date format is YYYY/MM/DD, for example, 1998/06/18. Enter in the format and the confirm button should be active.
Articles in this section
- My game crashed or froze
- Why does the game download data every time I open it?
- I used a booster item or coins and the game crashed. Can I recover them?
- I passed a level, but the game crashed. Can you modify it for me?
- I can't confirm my date of birth
- I entered a wrong date of birth. What can I do?
- I played offline and lost some progress after going online.
- My game crashes after an update. What can I do?
- My game restarted from the beginning