Snoopy Spot the Difference

Troubleshooting

• My game crashes after an update. What can I do?
• My game crashed or froze

In-app Purchases & Billing

• What payments are accepted?
• I found a purchase I don't recall making
• I didn't get my items after purchase. What can I do?
• Can I get a refund?

Game Progress

• How can I start a new game?
• Why did my game start from the beginning?
• How do I transfer progress from one Android device to another?
• How do I transfer progress from one iOS device to another?
• How do I transfer my existing progress from an iPhone to Android?
• How do I transfer my existing progress to another device?

Levels & Gameplay

• Can I play previously completed levels?
• How often are new levels updated?
• Why can't I play anymore levels?

Lives

• Lives recharge time

Advertisements

• Can I turn off the advertisements?
• How come there aren't any ads to view?
• How do I report inappropriate ads?

Network & Performance

• Can I play the game offline, without internet connection?

Game Preferences

• How come there's no sound in the game?
• I turned off my notifications but they still appear
• Can I change the language of my game?
• Can I change the country flag in the game?

Parental Guide

• How do I prevent accidental purchases?
• My child made an accidental purchase.

Abuse & Fair Play

• What is cheating?

Contact Support

• Contacting support by email
• Contact support from within the game